Privacy Policy

This policy describes the ways we collect, store, use and protect your personal information. You accept this policy by using our website. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

How we collect information about you

When you visit, we collect your IP address and standard web log information. If you join our email list, we collect the following types of information:

  • Contact information - your name and email address.
  • We may also require that you provide additional information to verify your identity or address.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe, efficient, and customized experience. We may use your personal information to:

  • Provide the services and customer support you request
  • Send notices about our services and troubleshoot problems
  • Customize, measure, and improve our services and the content and layout of our website

How we use cookies

When you access our website, we may place small data "cookies" on your computer. We send a "session cookie" to your computer when you visit our site. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session. Once you log out or close your browser, this cookie expires and no longer has any effect.

This site uses cookies to remember that it has already notified you that the site uses cookies. 

Cookies are also used to enable the use of Google Analytics. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page

Duration of cookies

Cookies used by KYOWA HAKKO EUROPE GmbH have a maximum duration of 12 months. For third-party cookies, please refer to their policy, mentioned above.

Manage cookies

The user can decide whether to accept cookies using the settings on their browser. Disabling all or part of the technical cookies can compromise the functionality of the site.

Settings can be defined specifically for different websites and web applications. Browsers allow you to define different settings for cookies "owners" and those of "third parties".

For example, in Firefox through the menu Tools-> Options -> Privacy, you can access a control panel where you can specify whether or not to accept the different types of cookies and remove them.

Internet Explorer:

What happens when I click “Decline”

By clicking “Decline”, Google Analytics code is removed, preventing cookies that track your activity on our site from being used. Cookies that are necessary for the site to function properly are still used and created on your computer, but no personal data is collected.

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption; we enforce physical access controls to our buildings and files; and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

Contact us about privacy questions

If you have questions, concerns or a request for more information about your personal information regarding this policy, you may contact us.